01
Starting Point
WE MAPPED OUT OUR NEEDS
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Before Flexit24, at Pill Ajans, expense, project, and personnel processes ran through multiple channels
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Expense requests mostly came through email chains and Excel files, with some conveyed verbally. This made requests hard to track and caused a loss of control in processes.
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Because the agency structure was dynamic, employees worked on multiple projects at once, but expenses tied to those projects couldn't be tracked centrally or broken out separately. At month's end, accounting and management teams had to gather data retroactively.
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On the HR side, employee information, training records, and project relationships were kept in different files; without a single, up-to-date data source, management decisions were often made with incomplete information.

