01
Starting Point
WE MAPPED OUT OUR NEEDS
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Employee birthday and special-day tracking wasn't done consistently, which weakened team communication and left employee engagement under-supported
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New hire processes couldn't be tracked centrally, causing disruptions during orientation and adaptation stages
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Not knowing in advance who was on leave disrupted work planning and created imbalances in task distribution
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Expense management processes were scattered, making spending control difficult and causing delays in approval processes
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Not being able to run employee surveys regularly led to a lack of feedback, and management couldn't measure employee satisfaction well enough

