Manufacturing

How did BiTaksi improve its shift processes?

With our employees' shift planning, every piece of data is transparent and clearly visible. We love this clarity and simplicity. Thank you, Flexit24.

Applications

ShiftsRemote Employee ControlLeave, Expense

Industry Manufacturing

Employee Count 3000+

Hatice Özipek HR Specialist

How We Progressed

The story, in three steps.

BiTaksi's journey with Flexit24 — discovery, transition, and results.

Starting Point

Manual shift planning led to imbalanced driver distribution and service disruptions during peak hours
Not being able to clearly track driver work hours made it hard to control overtime and shift conflicts
Not being able to manage last-minute shift changes caused communication breakdowns and operational confusion
The lack of central shift visibility weakened managers' ability to plan in real time and make quick decisions
Inconsistent shift records created data discrepancies in reporting and performance evaluation

Solution Process

To digitize shift planning, an automatic planning structure was built so all drivers would be assigned in a balanced way through the central system
To track work hours transparently, a monitoring infrastructure was planned to log shift check-ins and check-outs in real time
To manage last-minute shift changes, a real-time notification system was designed between drivers and managers
To achieve central shift visibility, the goal was to build a management screen where all planning could be tracked from one panel
To standardize shift data, a record structure suited to regular reporting and performance analysis was planned

Results Achieved

Thanks to digital shift planning, driver distribution became balanced and service continuity was maintained during peak hours
With transparent work-hour tracking, overtime came under control and shift conflicts were eliminated
Thanks to the real-time notification system, shift changes were handled quickly and communication breakdowns decreased
With the central management screen, managers could plan in real time and decision-making sped up
Thanks to standardized shift records, reporting accuracy improved and performance evaluations became clearer

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